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1. Final Project: Common
MS Office Errors – Due Day 7
·
Create an
application support checklist for each Microsoft® Office application
(Microsoft® Word, Microsoft® Excel®, Microsoft®
Access®, Microsoft® PowerPoint®, and Microsoft®
Outlook®) using the information accumulated from your individual
assignments from Weeks One through Nine. For each application, identify common
user errors as well as provide a step-by-step strategy to diagnose and
troubleshoot such problems for users at beginning and intermediate skill
levels. Each application support checklist must include the following:
o
Summary of the
application
o
Five common errors
for each application
o
Strategies used to
diagnose the errors for an array of different audiences
o
Proposed support
tactics to resolve the errors for different audiences
·
Create
and submit
a 10- to 15-slide Microsoft® PowerPoint® presentation to
summarize your findings. The slideshow should resemble an actual presentation
that could be used for training application support staff.
·
Format
your paper according to APA standards.
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